June 9, 2019, 6:35am
I just started using the Dexcom G6 with my Tandem t:slim X2. Is there a certain order to pair the Dexcom to my IPhone and t:slim?
The Dexcom paired with my iPhone no problem. However, the Dexcom will not pair with my t:slim. I attempted to use the Dexcom Transmitter ID, but I received an invalid message.
We are about to switch to the tslim and use the g6 as well. The tech support team at dexcom is very helpful. I wish I could help / I’m just curious here to see what sort of responses you get so I’m ready too! Good luck
June 10, 2019, 1:03am
I found the answer to my question! Dexcom needs to confirm my prescription with my physician. Once confirmed, Dexcom will email the Tandem Update code to me.
I can then enter my transmitter ID. At this point the Dexcom and t:Slim will work together!!!
Look at the YouTube response from medstudent.
June 10, 2019, 9:57pm
You have to also pair it on the pump.