what is easy about it-I need to make a payment to bank of america today.I don't want to pay extra by doing it over the phone.I heard you can make a payment by going to this site-but I am getting nowhere.I hate to call BOA back-anybody use this to pay your bill ??

hey meme - this is waaaaay late but did you get your answer?  I do use it all the time.  Let me know if I can help still.

Thanks Doug,I called and they waived the fee this time.I may try again since you have good luck with it !