Any one with problems with their Medicare Advantage Plans, You can file a complaint with: Medicare Advantage Plan Integrity Division @ 1-877-772-3379----They will take your complaint and give it to the correct regional office. That regional office will contact you for more info if needed… Especially great when it comes to your Ins. co denying meds etc . They have always come thru for me… They work fast. Hope this helps. have a great day, bye jan